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10920 – Header surcharge amount must be included in the Net Amount

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SoftCo Knowledge Hub - DEMO SITE ONLY

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SoftCoAI+
SoftCoAI+
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- AP automation
  AP automation
  - Contents
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    Contents
    
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    Receipt based matching (RBM)
    
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    Coding
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    About invoice coding
    
    PO invoice Coding tab
    
    Difference coding
    
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    Routing PO Invoices
    
    Sending manually approved PO invoices to the ERP
    
    Surcharges
    Surcharges
    
    Overview
    
    Process a surcharge for a PO invoice
    
    Unprocess a surcharge for PO invoice
  - Non-PO invoices
    Non-PO invoices
    
    Processing non-PO invoices
    
    Coding
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    About invoice coding
    
    Coding non-PO invoices
    
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    Applying tax codes
    
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    Process a surcharge
  - Contract invoices
    Contract invoices
    
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    Coding
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    About invoice coding
    
    Contract invoice Coding tab
    
    Coding contract invoice installments
    
    Routing
    Routing
    
    Routing contract invoices
    
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  - Credit notes
  - Additional invoice tasks
    
    Additional invoice tasks
    
    Supporting documents
    
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    Goods received note
    
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    Bill of lading
    
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    Deleted invoices
  - Reviewing and approving
    Reviewing and approving
    
    Actioning invoices
    
    Internal AP approval matrix
    
    Coding invoices as a verifier or approver
    
    Responding to an invoice query
    
    Receipting invoices
    
    Verify, approve or reject an invoice
  - Exporting to ERP
    Exporting to ERP
    
    Exporting invoice data to the ERP system
    
    ERP exceptions
    
    Ready for payment
  - Monitoring
  - Reporting
    
    Reporting
    
    Activity
    
    Accruals
- Procure-to-Pay
  Procure-to-Pay
  - About P2P
  - Pre-Approved Spend
    Pre-Approved Spend
    
    Pre-Approved Spend (PAS)
    
    Getting started
    
    Create
    Create
    
    Creating a PAS
    
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    Actions
    Actions
    
    PAS actions
    
    Send for approval
    
    Verify, approve or reject
    
    Search for a PAS
    
    Amend an approved PAS
    
    Outcomes
    Outcomes
    
    PAS outcomes
    
    When a PAS is approved
    
    When a PAS is rejected
    
    When requisitions are created based on a PAS
    
    When invoices are received against a PAS
    
    Statuses
    Statuses
    
    PAS statuses
    
    On hold PAS
    
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  - Procurement
    Procurement
    
    Contents
    
    Process flows
    
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    Getting started
    
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    Actions
    
    Process the Buyer Handling queue
    
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    Outcomes
    
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    Statuses
    Statuses
    
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    FAQs
  - Orders
    Orders
    
    Contents
    
    Process flow
    
    About Orders
    
    Viewing Orders & GRNs
    
    Searching for a GRN
    
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  - Contracts
    Contracts
    
    Contracts module
    
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    Create a new contract
    
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    Outcomes
    
    Outcomes
    
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    Statuses
    
    Statuses
    
    On hold
    
    Unassigned, deleted & neglected
    
    Reporting
  - Suppliers
    Suppliers
    
    Supplier Management
    
    Getting started
    
    Managing suppliers
    
    Managing suppliers
    
    Onboarding
    
    Mandatory documents
    
    Processing
    
    Portal
    Portal
    
    Invite suppliers
    
    Amendment requests
    
    Query management
    
    Query management
    
    Getting started
    
    Create a query
    
    Process a query
  - Archive/Cloud storage
    
    Archive/Cloud storage
    
    Overview
    
    Archive module
    
    Cloud storage
  - Supporting Documents
    
    Supporting Documents
    
    Search documents
    
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- Admin
  Admin
  - SoftCo10 licence
  - Admin module
    Admin module
    
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    Drag and drop
    
    Editor view
    
    Field features
    
    Lock settings
    
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    Contents
    
    Users
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    About users
    
    Create new user
    
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    Archive (restricted)
    
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  - IS
    IS
    
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- Exceptions and notification codes
  Exceptions and notification codes
  - Notifications reference
  - Code index
    Code index
    
    10010 - Matching amount not set
    
    10020 - Matching QTY > QTY available
    
    10030 - Case has been updated
    
    10040 - Document checked out
    
    10050 - Counter limit exceeded
    
    10060 - Counter limit configuration error
    
    10070 - Currency conversion error
    
    10080 - Currency invalid
    
    10090 - Currency not configured for specified date
    
    10100 - Difference/Variance coding applied
    
    10110 - Duplicate invoice
    
    10120 - Estimated unit price
    
    10130 - Invalid field value
    
    10140 - Fixed rate in use
    
    10150 - Fixed unit price mismatch
    
    10160 - PO fully invoiced
    
    10170 - Installment tolerance exceeded
    
    10180 - Invoice gross amount tolerance exceeded
    
    10190 - Custom notification
    
    10200 - Unmatched amount
    
    10210 - Custom notification
    
    10220 - Case locked by another user
    
    10230 - Invoice > max invoice amount limit
    
    10240 - Max invoice count exceeded
    
    10250 - Max invoice amount exceeded
    
    10260 - PO row multiple references
    
    10270 - Contract not found
    
    10280 - No available PO rows found
    
    10290 - PO not found
    
    10300 - No PO rows found
    
    10310 - No valid rows found
    
    10320 - PO row not receipted
    
    10330 - Match AM-L1
    
    10340 - Match AM-L2
    
    10350 - Match CM-L2
    
    10360 - Match CM-L3
    
    10370 - Match CM-L4
    
    10380 - Match CM-L5
    
    10390 - Match CM-L6
    
    10400 - Too many PO rows available
    
    10410 - Partial invoice
    
    10420 - PO row partially invoiced
    
    10430 - PO row partially receipted
    
    10440 - Invoice row QTY not specified
    
    10450 - Routing blocked
    
    10460 - Rule check failed
    
    10470 - Rounding rules applied
    
    10480 - Subsequent PO invoice
    
    10490 - Surcharge added
    
    10500 - PO row price tolerance exceeded
    
    10510 - Too many PO row combinations
    
    10520 - Too many candidate PO rows
    
    10530 - Currency mismatch
    
    10540 - Supplier mismatch
    
    10550 - Product code not found
    
    10560 - Unlimited installment match
    
    10570 - General issue
    
    10580 - Insufficient permissions
    
    10590 - VF validation error
    
    10600 - VF configuration error
    
    10610 - Currency conversion error
    
    10620 - Product mismatch
    
    10630 - BoL partial row match
    
    10640 - BoL partial quantity match
    
    10650 - BoL invalid
    
    10660 - Discount/Excess coding applied
    
    10670 - User account disabled
    
    10680 - Match A-OL
    
    10690 - GRN supplier mismatch
    
    10700 - Unlimited QTY match
    
    10710 - Partial match on price
    
    10720 - Partial match on quantity
    
    10730 - Partial match on amount
    
    10740 - Match on price within tolerance
    
    10750 - Partial match on price within tolerance
    
    10800 CM5 (EEEEE)
    
    10805 CM5T (EEETT)
    
    10810 CM4 (E-EEE)
    
    10815 CM4P (EEPE-)
    
    10820 CM4T (E-ETT)
    
    10825 CM4PT (EEPT-)
    
    10830 CM3 (EE--E)
    
    10835 CM3P (EE--P)
    
    10836 CM2X (EE---)
    
    10837 CM3X (EEE--)
    
    10840 AMGS1 (E---E)
    
    10841 AMGS1T (E---T)
    
    10845 AMGS2 (E---E)
    
    10846 AMGS2T (E---T)
    
    10850 AMGR (E---E)
    
    10851 AMGRT (E---T)
    
    10855 CM3P (E-PE-)
    
    10860 CM2 (E---E)
    
    10861 AM2P (E---P)
    
    10862 AM2P1 (E---P)
    
    10865 CM3PT (E-PT-)
    
    10870 - Match CM-2P
    
    10880 AMH1 (E---E)
    
    10881 AMH1T (E---T)
    
    10890 AMH2 (E---E)
    
    10891 AMH2T (E---T)
    
    10892 AMH3 (E---P)
    
    10895 - Match AM-MRR1 All PO rows
    
    10896 - Match AM-MRR2
    
    10897 RBM (E----)
    
    10898 RBM (E----)
    
    10899 RBM (E----)
    
    10900 – Supplier not set
    
    10910 – PO number cannot be determined
    
    10920 – Header surcharge amount must be included in the Net Amount 10920 – Header surcharge amount must be included in the Net Amount
    Table of contents
    
    Resolution
    
    10930 – Header surcharge amount must be excluded from the Net Amount
    
    10935 – Surcharge amount limit exceeded
    
    10940 – Invalid service response
    
    10990 – Suggested QTY > available QTY
    
    10991 – Suggested unit price <> fixed unit price
    
    10992 – Suggested amount > amount available
    
    11010 - Contract exact match
    
    11020 - Contract partial match
    
    11030 - Contract match within due date tolerance
    
    11040 - Contract budget match
    
    11200 CCM5 (EEEEE)
    
    11215 CCM4P (EEPE-)
    
    11255 CCM3P (E-PE-)
    
    11310 CCM4 (E-EEE)
    
    11320 CCM4T (E-ETT)
    
    11350 CAMGR (E---E)
- Release notes
  Release notes
  - SoftCo10 releases
  - 10.8.3
  - 10.8.2
  - 10.8.1
    10.8.1
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Fixes
    
    Known issues
  - 10.8.0
    10.8.0
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Fixes
    
    Known issues
  - 10.7.5
    10.7.5
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Fixes
    
    Known issues
  - 10.7.4
    10.7.4
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Fixes
  - 10.7.3
    10.7.3
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Fixes
  - 10.7.2
    10.7.2
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Fixes
  - 10.7.1
    10.7.1
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Fixes
  - 10.7.0
    10.7.0
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Fixes
  - 10.6.7
    10.6.7
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Fixes
  - 10.6.6
    10.6.6
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Fixes
  - 10.6.5
    10.6.5
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Known issues
  - 10.6.4
    10.6.4
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Known issues
  - 10.6.3
    10.6.3
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Known issues
  - 10.6.2
    10.6.2
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
  - 10.6.1
    10.6.1
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Known issues
  - 10.6.0
    10.6.0
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Known issues
  - 10.5.7
    10.5.7
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Fixes
    
    Known issues
  - 10.5.6
    10.5.6
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Known issues
  - 10.5.5
    10.5.5
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Fixes
    
    Known issues
  - 10.5.4
    10.5.4
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Fixes
    
    Known issues
  - 10.5.3
    10.5.3
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Fixes
    
    Known issues
  - 10.5.2
    10.5.2
    
    Contents
    
    Technical overview
    
    Highlights
    
    Enhancements
    
    Known issues
  - 10.5.1
    10.5.1
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Known issues
  - 10.5.0
    10.5.0
    
    Contents
    
    Technical overview
    
    Highlights
    
    Product enhancements
    
    Fixes
    
    Known issues
- Other modules
  Other modules
  - Journal
    Journal
    
    Journals module
    Journals module
    
    Contents
    
    Getting started
    
    Create a journal
    
    Actions
    
    Actions
    
    Route a journal for approval
    
    Verify, approve or reject a journal
    
    Search for a journal
    
    Outcomes
    
    Outcomes
    
    When a journal is approved
    
    When a journal is rejected
    
    Statuses
    
    Statuses
    
    On hold journals
    
    Unassigned journals
    
    ERP exceptions
  - Other documents
    Other documents
    
    Other Documents module
    Other Documents module
    
    Contents
    
    Create a new document
    
    Search for other documents
    
    Approve or reject
    
    On hold
    
    Unassigned
  - Retention documents
    Retention documents
    
    Retention Documents module
    Retention Documents module
    
    Contents
    
    Getting started
    
    Process
    
    Appendix
Analytics
Analytics
- Introduction
  Introduction
  - How to access Analytics
- Standard Dashboards
  Standard Dashboards
  - Dashboard
    Dashboard
    
    Operations Dashboard
    
    Finance Dashboard
  - Advanced Analytics
    Advanced Analytics
    
    Advanced Operations
    
    Advanced Finance
    
    AP Metrics
    
    PPP
- Non-PO Dashboards
  Non-PO Dashboards
  - Dashboard
    Dashboard
    
    Operations Dashboard
    
    Finance Dashboard
  - Advanced Analytics
    Advanced Analytics
    
    Advanced Operations
    
    Advanced Finance
    
    AP Metrics
- Data Export Guide
  Data Export Guide
  - Overview
    Overview
    
    Analytics data export process
    
    Obtaining JSON data files
  - Data Reference and Syntax
    
    Data Reference and Syntax
    
    General data types
    
    561 Invoice
    
    562 Invoice
    
    562 Order
SmartConnect D365
SmartConnect D365
- SmartConnect D365 - Customer Setup Guide
- Topic guides
  Topic guides
  - SmartConnect D365
  - About master data
  - About invoice data
  - About order and receipt data
  - About ERP voucher feedback
  - About ERP payment feedback
  - D365F&O customization
    D365F&O customization
    
    Custom mappings
    
    Custom entities
- How-tos
  How-tos
- Reference
  Reference
  - OData entities
  - Data exchange frequency
  - App configuration options
  - D365F&O ERP errors
  - D365F&O Tax code scenarios
  - Pro-rata surcharge distribution examples
  - Data field mappings
    Data field mappings
    
    Index
    
    Master data
    Master data
    
    Vendors
    
    GL Account
    
    Acct Objs (Dimensions)
    
    Currencies/FX rates
    
    Tax-VAT codes
    
    Payment terms
    
    Payment methods
    
    Units
    
    PO and GRN data
    PO and GRN data
    
    PO-Order data
    
    GRN-Receipt data
    
    PO invoice data
    PO invoice data
    
    PO Invoice Data Mappings
    
    PO Invoice Voucher Feedback
    
    PO Invoice Payment Feedback
    
    Non-PO invoice data
    Non-PO invoice data
    
    Non-PO Invoice Data Mappings
    
    Non-PO Invoice Voucher Feedback
    
    Non-PO Invoice Payment Feedback
  - Release notes
    Release notes
    
    SmartConnect D365 releases
    
    1.0.2.15
    
    1.0.2.14
    
    1.0.2.13
    
    1.0.2.12
    
    1.0.2.11
    
    1.0.2.10
    
    1.0.2.9
    
    1.0.2.8
    
    1.0.2.7
    
    1.0.2.6
    
    1.0.2.5 Hot fix
    
    1.0.2.5
    
    1.0.2.4
    
    1.0.2.3
    
    1.0.2.2
    
    1.0.2.1
  - Compatibility matrix
  - SmartConnect D365 FAQs
- D365F&O Non-PO invoice guide
  D365F&O Non-PO invoice guide
  - SmartConnect D365 Non-PO invoice customer guide
  - Explanation
    
    Explanation
  - How-tos
    
    How-tos
  - Reference
    
    Reference
SoftCoPay
SoftCoPay
- AP Team guide
  AP Team guide
- Integration guide
  Integration guide

Table of contents

Resolution

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